Copyright © 2026 ZOVA MOTOR COMPANY. All rights reserved.
Terms of Use
Terms of Use
Please read these Terms of Use carefully before using the ZOVA Motor Company website. By accessing or using our website, you agree to follow these terms. If you do not agree with them, please do not use the website.
About These Terms
These Terms of Use explain the rules that apply when you visit and use the ZOVA Motor Company website, including browsing vehicles, submitting enquiries, requesting valuations, arranging appointments, or using any other features available through the website.
We may update these terms from time to time. Any revised version will be published on this page and will apply from the date it is posted.
Our website is provided for general information and customer enquiries. We may change, suspend, remove or update parts of the website at any time without prior notice.
These website terms do not replace or form part of any separate agreement relating to the purchase, sale, financing, warranty or other supply of a vehicle unless expressly stated otherwise.
Who We Are
This website is operated by ZOVA Motor Company.
Business Name: ZOVA Motor Company
Registered/Trading Address: [Insert Address]
Email: office@zovamotorcomoany.co.uk
Telephone: [Insert Phone Number]
Company Registration Number: 17420246
If you need to contact us regarding these Terms of Use or the website, please use the contact details provided above.
Accepting These Terms
By using our website, you confirm that you have read and accepted these Terms of Use.
You are responsible for making sure that anyone using the website through your internet connection is also aware of these terms and follows them.
If you disagree with any part of these terms, you should stop using the website.
Website Information
We make reasonable efforts to keep the information on our website accurate and current. However, vehicle availability, specifications, prices, images and other information may change without notice.
Vehicle photographs and descriptions are intended to provide a general representation of the vehicle. Actual vehicle appearance, specification, colour and equipment may vary.
Information displayed online should not be treated as a contractual guarantee unless specifically confirmed in writing by ZOVA Motor Company.
We reserve the right to correct errors, amend vehicle information and update website content whenever necessary.
Vehicle Enquiries and Valuations
Information submitted through vehicle enquiry, part-exchange or vehicle valuation forms should be complete and accurate.
Any valuation provided online or by our team may be subject to inspection and verification of the vehicle.
A valuation or price indication does not automatically constitute an offer to purchase your vehicle.
The final value may depend on the vehicle’s condition, mileage, history, specification, documentation and other relevant factors.
Vehicle Reservations and Appointments
Where our website provides the option to request a vehicle reservation, viewing or test drive, submitting a request does not automatically guarantee that the booking has been accepted.
We will confirm availability and any applicable arrangements separately.
We may decline or change a booking where the vehicle has already been sold, becomes unavailable, or circumstances prevent us from providing the requested service.
For test drives, customers must meet all applicable legal and insurance requirements and provide any information reasonably required by us.
A valid driving licence may be required before a test drive can take place.
Prices and Vehicle Availability
Vehicle prices, specifications and availability displayed on our website may change at any time.
While we take reasonable care when publishing vehicle information, errors may occasionally occur. Where an important error is identified, we reserve the right to correct the information before a purchase or other agreement is completed.
A vehicle shown on the website is not necessarily available at all times.
Finance Information
Where finance information or example payments are displayed, these figures are provided for general guidance only.
Finance applications are subject to eligibility, status, lender approval and applicable terms.
Any finance information displayed on our website should not be considered a guarantee that finance will be available to you.
The final terms of any finance agreement will be provided by the relevant finance provider.
Website Availability
We aim to keep our website available and functioning properly, but we cannot guarantee that it will always be accessible or free from interruptions.
We may temporarily suspend access for maintenance, updates, security work or other operational reasons.
We are not responsible for interruptions caused by circumstances outside our reasonable control.
Intellectual Property
Unless otherwise stated, the content displayed on this website, including text, photographs, graphics, logos, designs and other materials, belongs to ZOVA Motor Company or is used with appropriate permission.
You may view and use the website for your personal and non-commercial purposes.
You must not copy, reproduce, modify, distribute, publish, sell or commercially exploit our website content without prior written permission.
Acceptable Use
You must use the website lawfully and responsibly.
You must not:
- Attempt to gain unauthorised access to our website or systems.
- Introduce viruses, malware or other harmful technology.
- Interfere with the operation or security of the website.
- Use automated systems to collect website information without permission.
- Submit false, misleading or fraudulent information.
- Use the website for unlawful or harmful purposes.
We may restrict or terminate access where we reasonably believe these requirements have been breached.
Third-Party Websites
Our website may occasionally contain links to websites or services operated by third parties.
These links are provided for convenience and information only. We do not control those external websites and are not responsible for their content, availability, security or privacy practices.
Visiting a third-party website is subject to that website’s own terms and policies.
Website Security
Although we take reasonable steps to maintain website security, we cannot guarantee that the website will always be free from viruses, security vulnerabilities or other harmful elements.
You are responsible for using appropriate security measures on your own device, including suitable antivirus and security software.
You must not knowingly introduce harmful code or attempt to compromise the website or its systems.
Our Liability
Nothing in these Terms of Use is intended to exclude or restrict any liability that cannot legally be excluded or restricted under applicable law.
We are not responsible for losses caused by circumstances outside our reasonable control or for information being temporarily unavailable due to technical or operational issues.
Website information is provided for general guidance and should not be relied upon as professional, financial or legal advice.
Any specific terms relating to the purchase, sale or supply of a vehicle will be governed by the relevant agreement or terms provided at the time of the transaction.
Events Beyond Our Control
We will not be responsible for delays or failures caused by circumstances that are outside our reasonable control.
These may include severe weather, natural events, transport disruption, power or telecommunications failures, technical problems, government action, industrial disputes or other unforeseen circumstances.
Where reasonably possible, we will take appropriate steps to minimise the effect of such events.
Privacy and Cookies
Our website may collect and process personal information when you submit forms, contact us or use certain website features.
Our Privacy Policy explains how personal information is collected, used and protected.
Our Cookie Policy, where applicable, explains how cookies and similar technologies are used on the website.
Changes to Our Website
We may update, remove or introduce website features, content, services or functionality at any time.
We do not guarantee that every part of the website will remain available permanently.
Links to Our Website
You may link to our website provided the link is lawful, does not misrepresent your relationship with ZOVA Motor Company and does not damage our reputation.
You must not suggest that we sponsor, approve or are affiliated with another website or organisation when no such relationship exists.
We reserve the right to request the removal of a link to our website where we consider it inappropriate.
Complaints
If you have a concern about our website or services, please contact ZOVA Motor Company using the contact details published on our website.
We will aim to review and respond to complaints fairly and within a reasonable period.
Where appropriate, we may provide information about available complaint or dispute-resolution procedures.
General Terms
If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions will continue to apply.
If we do not immediately enforce a right under these terms, this does not mean that we have permanently waived that right.
You may not transfer your rights or obligations under these terms to another person without our written agreement.
Governing Law
These Terms of Use are governed by the laws of England and Wales, unless applicable law requires otherwise.
Any disputes relating to these Terms of Use will be subject to the jurisdiction of the courts of England and Wales, subject to any rights you may have under applicable consumer protection legislation.
Contact Us
If you have any questions about these Terms of Use, please contact:
ZOVA Motor Company
Address: Herbert Smith House 31 Dereham Rd, Honingham, Norwich NR9 5AP
Email: office@zovamotorcomoany.co.uk
Phone: [Insert Phone Number]
At ZOVA Motor Company, we offer a quality selection of vehicles to suit every lifestyle and budget. Whether you’re looking for a new or pre-owned car, our team is here to help you find the right vehicle with confidence.